Support

We're here for you! Your first step is to ask your on-site Mentor. If you can’t locate your Mentor or if you still need help, be sure to call or email our Student Support Help Desk.

Student Support Help Desk

The Student Support Helpdesk is available from 8am (East Coast time) to 9pm, Monday through Friday. Feel free to call or email for any issue.

Help Desk Phone Number:
1-800-594-5965

Help Desk Email:
helpdesk [at] aventalearning [dot] com

Elluminate Support

If you’re having difficulty with an Elluminate session, be sure to contact the Elluminate support line.

Elluminate Live! Help Line:
1-866-388-8674, then press Option 2