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Aventa Learning, Inc. (collectively "Aventa") is committed to protecting the privacy of its users. Because Aventa gathers certain types of information about the users of the Aventalearning.com Web site and the various services available on Aventalearning.com ("Services"), we believe you should fully understand the terms and conditions surrounding the use of the information we collect. The following discloses our information gathering and dissemination practices for the Aventalearning.com site; the practices relating to persons with separate agreements with Aventa or its affiliates are separately covered in those agreements.
Please review the following statement to understand how the information you provide to Aventa through our websites will be treated.
Information Aventa collects
You are free to visit Aventalearning.com without identifying yourself; however, if you would like to access the Services, you must first register with Aventa. When you register, we will request certain personal information. Requests can include, but are not limited to, your name, city and state, e-mail address, and age range, your home contact information, school contact information, gender, parent/guardian contact information. In some cases, the institution funding your participation in the course ("Sponsoring Institution") may provide information about you to us. If you are paying with a credit card, we also will collect your credit card number, billing information and email address to process your payment. This information better enables us to provide you with content relevant to your interests and provides us with aggregate demographic data that Aventa uses to improve the services offered to users. You may update or review this information at any time by sending an email request to support [at] aventalearning [dot] com.
In addition to registration, Aventa may, from time to time, request personal information for purposes such as the provision of customer service, billing, network management, customer surveys, newsletter subscriptions, offers of related services, and other exchanges of information. Users may opt-out of receiving future promotional mailings at any time. Please see below for User Options - Opt Out.
Aventa gathers information about all users collectively, such as what areas users visit most frequently and what services users access most often. Aventa automatically logs IP addresses, session sources, and other data which tracks users' access to Aventalearning.com. We analyze these logs for sales and marketing purposes as well as system performance monitoring. These logs are analyzed for the overall, aggregate trends they reveal about out customers, not for the behaviors of individual users.
Privacy of Children
Aventa's policy is to limit the collection of personal information from children. Children ages 12 and under will not be allowed to register with Aventa and create an account without their parent's permission. Before children ages 12 and under may participate in any Services requiring registration (e.g., creating or enrolling in a Course, chat rooms, message boards or other forums in the Community channel), the child's school must first obtain the parent's permission. If at any time after a parent gives permission, the parent desires to review the child's personal information, request that it be deleted or refuse to allow any further collection of the child's information, the parent may contact the school's representative for Aventa. If you have additional questions regarding your child's use of his or her account, you may contact the school's representative or Aventa. Please see below for our contact information.
Aventa does not:
- collect more information from children than is reasonably necessary for them to participate in activities;
- entice children, by the prospect of a special game, prize or other activity, to provide more information than is necessary to participate in the activity; or
- share any personal information about children with third parties.
What Aventa does with the information it collects
The UserID you select during registration must be used to login and participate in a Service. Once you login to Aventalearning.com, you will be identified to the instructor and other students in that course by your full name in areas such as discussion forums, email lists, and other places where names appear. Please remember that any information that is disclosed in these areas becomes available to the instructor and other students in that course, and you should exercise caution when deciding to disclose your personal information.
Aventa makes chat rooms, forums, message boards, and/or news groups available in the Communities channel and other Services. Our online instructors, instructor services, and student services staff monitor and respond to Users' email and monitor and participate with Users in threaded discussions and other online forums. Aventa may monitor or edit the contents of a User's email or threaded discussions or other online forums as required for normal maintenance of any of our Web sites or in the good-faith belief that such action is necessary to: (1) comply with the law or comply with legal process served on Aventa; (2) protect and defend the rights or property of Aventa; or (3) act to protect the personal safety of our guests or the public.
Aventa may use aggregated personal information to determine the demographics of our users and to distribute statistics and general marketplace information about Aventa. These demographics will always represent aggregate information and will never identify a specific user.
Certain non-personal information regarding users is recorded by the standard operation of the Internet servers hosting the Aventalearning.com site. This information is primarily used to provide visitors to Aventalearning.com with an enhanced online experience. Aventa may disclose aggregated user statistics in order to describe the service to prospective partners, advertisers, and other third parties, and for other lawful purposes.
User Options -- Opt-Out
Users may opt out of receiving future promotional mailings by sending an e-mail with their name to: unsubscribe [at] aventalearning [dot] com. Aventa reserves the right to send users email related to business practices and systems operations, such as outage notifications and quota warnings, even if the user has opted out of promotional mailings.
Links to Other Web sites
Access to Your Information
Aventa offers users the ability to correct or change the information collected during registration. Users may change this information at any time and as often as necessary by e-mailing support [at] aventalearning [dot] com.
All of your personal information is stored on servers at a location designed specifically to ensure that no unauthorized individuals have access to the server or its data.
European Union Data Protection
If you reside in the European Union, upon registration you will be indicating your explicit consent that the personal information you have provided may be transferred and stored in countries outside the EU, including the United States. If you fail to provide your consent, you will not be permitted to access the Services for which registration is required.
If you have any questions about this privacy statement or this Web site, please contact us electronically at support [at] aventalearning [dot] com or write to:
Aventa Learning, Inc.
908 12th Ave E
Seattle, WA 98102
In the event that you are concerned about how data you have provided Aventa through Aventalearning.com or its Services has been used, please contact us electronically at support [at] aventalearning [dot] com or write to the postal address listed above. Aventa takes all concerns about privacy and use of data very seriously, and shall endeavor to reply to you within two business days to commence its investigation of your concerns.